Join our newsletter to receive information on new products, specials and coupon offers.

E-mail Address:


Online Since 1998
Home  > 

Please review below what other actual shoppers have said about their shopping experiences at Uptown Enterprises.  When our customers take the time to submit a testimonial it helps other shoppers realize the customer service and hard work that goes into each order that Uptown Enterprises provides every customer. If you would like to submit a testimonial describing your own personal shopping experience at Uptown Enterprises please scroll down to the bottom of this page. Thank you very much.


Recent Order

Hello! I just received the Zippo I ordered from you with special engraving and I love it! It's BEAUTIFUL!!!! It's a very special present for my wife and I can't wait to give it to her. Thank you very much. You did an AWESOME job!!!!!

... Robin


Keep up the great work!!!

I would encourage any one to buy products from this company and have them engraved. Everything that I specified as far as formatting what I wanted engraved on the lighter was carefully followed and done with perfection. This company will be on the top of my list and I will definitely buy from them again as well as refer others to a company that does such great work.

... Anoma


NO PLACE BETTER

Just wanted to say thank you. I was in a time crunch for a birthday gift and with your help I was saved. Thanks a bunches!

... Stephanie


Very Pleased

First time buyer.... very pleased with the quality of product and price.. thanks!

... Geoff


Wow! WoW! WOW!

I made the mistake of ordering from another site for a custom engraved Zippo and it was terrible. Because it was for a gift I decided to give Uptown Enterprises a try to see if they could pull it off, and WOW!!! What a huge difference working with Uptown. Not only was Phoebe great to deal with, but Benard helped me with each step of the custom graphic. Both were phenomenally helpful and diligent in ensuring my hopes of a custom design come true. I was so blown away with the difference in dealing with Uptown versus that "other" place. I ordered a second Zippo for my sister. Both arrived today, and are nothing short of perfection. I can't convey enough praise these folks deserve. Don't waste your time anywhere else like I did. To make it great, stick with the best, Uptown Enterprises beats the others in quality, service and price. I am now a customer for life. Thank you so much Benard and Phoebe. Both lighters are beautiful pieces of art and arrived super quick too. WoW!!

... Christine


I just wanted to thank you...

I just wanted to thank you for the flask and the wonderful engraving job. It was exactly what I was looking for and came to me in perfect time. I had troubles with another place, so I just wanted to let you know how much I appreciated the good workmanship.

... Joshua


So great!

I just want to thank the staff that worked on my order. It was my first purchase from your website and I am so pleased at how fast I received my order and the quality of the products I received. I ordered the "Burning Rubber Zippo lighter" as a gift for someone and had engraving added. It turned out better than I had even hoped. I placed my order on Monday and received it Friday in excellent condition! I will be back if I ever want to buy another Zippo lighter! I would highly recommend your products and service.

... Angie


Amazing service!

I am extremely pleased with the quality and service I received, and certainly know where I am going to shop for anything Zippo now.

... Michael


Just received the copper engraved Zippo lighter...

Both times I have ordered from you, the service and quality has been outstanding. Looking forward to doing business again.

... John


Absolutely amazing service...

I just placed an order with your company and had the immense pleasure of working with Gina over the phone. She was by far the best customer service representative I have ever interacted with. Absolutely amazing service, I will be using this company for years to come. Thank you!

...Felicia


Praise...

Part of my order was for a Zippo with the Z Plus upgrade and custom engraving. What I was going for was my own copy of the Cigarette Smoking Man's lighter from The X Files TV Series. You delivered promptly at a very reasonable price exactly what I hope for. All together a very positive business experience. What more could I ask for? Thanks a million.

...John


Best Online Place for Zippo Lighters

I started shopping with Uptown Enterprises Christmas 2006. My brother in law collects Zippo lighters. Uptown has the BEST service, price and selection of any store online. And, if they have your item on back order they call you to let you know. Their staff is very friendly and can answer any question you might have. They are the most reliable site to obtain rare Zippo lighters. Uptown Enterprises has my business always. Thanks guys!!! =0)

...Jean


Excellent Quality

I just received the Zippos I ordered for my fianc and his father for wedding presents. I could not be more pleased with how they look with the engraving. They look incredible and I can't wait to give them on the Big Day. Thanks.

...Jenn


I just want to say thank you...

I just want to say thank you for all of your help yesterday. It was truly a pleasure doing business with you and I would HIGHLY recommend you to all of my colleagues for their Zippo needs. Your customer service and friendliness on the phone was amazing and I just want to say thanks again.

...Jenn


I love everything!

I just want to say THANK YOU SO MUCH!!! I was concerned about my purchase and you emailed me back to assure me I would love it, and I definitely did. Your customer service skills are incredible, your products are incredible, and I will definitely come back for future things. I had a flask and business card holder engraved, and also purchased a Zippo Celtic lighter, and I am so pleased with the way they turned out. It makes me happy to know that I ordered another flask that is on the way for my other friend. I believe that both my boyfriend and good friend will love their presents. Thank you.

...Christine


Since 1999

Just wanted to let everyone know... that I have been shopping with this company since 1999. I have never had any problems, and they are very helpful if you have any questions. I collect Zippos and this is the best place to buy them for your collections.

...Juan


Thanks...

As a first time customer I was very pleased with the delivery time and the consistency of all the products purchased. My Zippo's arrived in a timely manner and I got a great price! I will most certainly be using your service again, and thank you.

...Andrew


Thank you!

Hey, just wanted to say THANK YOU SO MUCH FOR EVERYTHING! It was a pleasure shopping at your company [online] =) The product arrived in awesome condition (great quality, beautiful engraving) - my boyfriend loved his birthday gift! Once again, thank you!!

...Arisa


Awesome!!

Just wanted to say a huge 'Thank You' to Jennifer for excellent customer service and expediting my order so that it arrived in time for a birthday.

...Rachel


Customer For Life

I got my order and wanted to thank you. The lighters are great! I will be doing more business with you in the future.

...Jeff


I would just like to thank you...

The Zippo lighter I ordered was terrific and the service was excellent. I had messed up on the engraving but a quick email and great customer service and my order was changed and corrected. The delivery was quick and I was very pleased.  Thanks.

...Char


Great Customer Service, Great Products

I just wanted to give a BIG thanks for everything. Customer Service is the absolute best! She helped get an item engraved and shipped out the door the same day to meet my deadline. The card holder case is beautiful! Thanks Again!

...Aleshia


Awesome Job!

This was the second company I tried to order a Zippo from. The first took my money and sent no Zippo. The kicker was, I ordered this Zippo for my husband who is serving in Afghanistan. Your company not only had the perfect lighter, but sent it directly to him in no time at all. Thank you so much for making his day a bit brighter!

...Katheryne


A+ #1

Great prices, SUPER fast shipping, and some fine engraving. No complaints here, and my girlfriend is going to love the Zippo.  Thank you Uptown!

...AP


Excellent!

You guys have done it again!! Gives me just another reason to order again and again! I ordered five lighters, one with engraving, excellent just as the December order. Fast Shipping! Thanks sooo much!!!!

...Renee


Fabulous

I just received my order. It was well packed, and the product was beautiful! I am so happy with it, and I know that my brother will love it! Thanks so much for the great service and gorgeous engraving! I will be back.

...Anna


Thank You!

I just wanted to let you know that I received my lighter today. I am so happy with my purchase. I am very pleased with your company and the quality of service you have promised. I will continue to recommend your company to my friends. I look forward to more purchases from you in the future. Thank you again.

...Laura


Thank You Very Much

We received the gifts today and they are superb! The inscriptions were very nice. I appreciate the fast turnaround on this order which was placed so close to the holidays. I would be happy to use your company again and recommend it to others.

...Mark


Best Ever

I placed my order and got it a week later.  Better yet, the quality and the work put into one Zippo is great.  The engraving came out to be better than I thought.  Thanks a lot from a first time customer and definitely not a last.  I would and I am doing business with Uptown again.

...Matt


Very, Very Pleased

I am very pleased.  I placed my order on 10/28, checked the status on 10/31 (which said it was in transit and should arrive on 11/03) and what do you know!?  It was right there on 11/03 when I got home from work!  Everything was perfect, right down to the custom engraving!

...Rebecca


Thank You!!!

I just wanted to say thanks for all of the help I received with my order.  I am very pleased with the Zippo I bought for my boyfriend as well as the engraving!  I am sure he will love it!!!

...Jessica


Phenomenal!

This was the easiest user friendly web site ever.  The Zippo pages, gift boxes, extra items, and the engraving, phenomenal!  Any 'new' person would love this.  This web site had EVERYTHING!  Thank You!

...Deana Smith


Great

I'm very glad to work with Uptown Enterprises.  The delivery was so fast and the products were in good condition.

...Gino


Absolutely Great!

I've been looking for engraved wedding gifts for my Best Man and Groomsman.  I came across your site and you had the best prices.  I ordered one Zippo Black Ice with the Zippo logo engraved for my Best Man.  It was delivered in exactly one week and looked great!  I'm going to order an additional five more for my Groomsman.  Keep up the good work!!!

...Fiel Rino


Service and Quality

I ordered a new lighter on line just a few days ago, and to my surprise and enjoyment, it was here before I knew it.  Not only did the speed of delivery delight me, but the quality of my order was of the highest.  Thank you for your speed and quality... this was the first time I ordered something online, and you made it an enjoyable experience for me.

...Joe Colligan


Praise from First Time Customer

I just wanted to say thank you! It was a pleasure shopping with your company. Your prices were very competitive, and it was so easy to order exactly what I wanted! I was also very pleased with shipping. It was so wonderful to be able to see where my package was in transit so I would know the day to expect it. You really stand by your work. I will be back!

...Jennifer Crosby


Customer Service

I purchased a lighter from Uptown Enterprises and received the utmost satisfaction in my ordering process. My customer service rep was very pleasurable to deal with and she made the "shopping" experience an enjoyable one! I will be back. Thanks again!

...Patrice


Great Service

Very friendly service... I stated that I had a deadline and they delivered in perfect timing.

...Michael


Always There!

I have bought several lighters from Uptown now and have nothing but good  to say for the company and there representatives. They are always there with answers and are very friendly and helpful with my orders.  And their prices beat all the stores in my area.

...Rob Laird


Praise!

Quick shipping, excelling emails and customer service. I am very pleased. I will be back!

...David Harrison


Thank You!

I just wanted you to know that I appreciate the extra care you took in getting the below order to me. This was a part of a Birthday gift, and it arrived just in time, due to the extra effort I am sure you took to ensure its timely arrival.  Thank you so much! I shall let all my friends of your attention to detail and the high quality of your service. I look forward to doing business with
your company in the future.

...Mr. D. Stanley


A Real Good Job!

Uptown Enterprises, I just wanted to tell you how much I enjoyed your products, especially the Zippo lighters. I ordered a Shamrock Good Luck lighter engraved for my sister, which she absolutely loved, and for myself a Jack Daniel's lighter, also engraved, which again turned out great. Both my sister and I love our items, and you all did a real good job on them.

...Ms. H. Marshall


Zippo Lighter Order

I just received my engraved lighter in very rapid time...The engraving is perfect, and the price was more than fair. Thank you.

...Mrs. S. Demain


Beautiful Job

I just received the Mechanic Zippo lighter I ordered for my boyfriend. It was a beautiful job. He loves it! Thanks for all the help and quick service.

...Montina


Credit Where Credit Is Due

the service I received from Uptown Enterprises has been nothing short of exemplary.  Your website is well laid out and easy to use, response to enquiries was instantaneous, and both the delivery time and the quality of the products and engraving exceeded my expectations. Without a doubt, the best shopping experience I have received via the
internet.

...Charlie


Thanks so much...

Just a short note to say thanks for my order.  I ordered about 7 items for groomsman gifts less than a week before my wedding and they arrived on time and perfectly engraved.  Thanks again.

...Nate


Praise for Uptown Enterprises

I received three lighters and a lighter case, all in perfect condition and working perfectly. Just recently I decided to become a collector of Zippo's. This will be my first stop when I am shopping from now on. Thanks for your service.

...Kim


Quick Receiving

I have ordered products from several online companies and have had to wait a ridiculous amount of time for my orders to arrive at my home. But when I ordered my Zippo lighters from here, they arrived in extraordinary time and are in excellent condition. I was very impressed and will definitely order more.

...Johnna


Incredible!

This was my first venture into the world of "On Line Shopping", so I was somewhat concerned.  The incredible service that I was treated to put all my fears to rest. This will most certainly not be my last purchase from Uptown Enterprises. The prices for both lighters and engraving are beyond compare. Thanks a million; I'm in "Zippo Heaven".

...Eddie


You Are The Best!

I've been satisfied with everything! Too much selection, every time I check there is another lighter that I have to order. I'm a collector so I'm in big trouble!!

...Salvatore


Thank you! My Compliments...!

My representative was wonderful. I trusted her judgment without ever seeing the lighter. It's perfect! I placed the order on December 13, 2000 and received it in Canada on December 21, 2000.

...Terry


Praise!!!

I just ordered a lighter for my husband last week and received it today. It is exactly what I wanted and I received it in time for Christmas, as requested. Thank you very much for your A-1 Service.

...Kay


Perfect Each & Every Time

Wish I owned your company. You folks get it right every time. An easy web site, great products and superior service again. Your continued attention to detail concerning my engraving requests are much appreciated and is one of many reasons you keep getting my business. Perfect each and every time.

...Andrew


My Compliments

I want to commend Gina for her exemplary customer service on my recent internet and telephone orders. She answered my questions very graciously and handled order changes with grace, charm, and a sense of humor.

...Randy


Highly Recommended

My husband loves the lighter. The engraving was great. I highly recommend shopping here. I will shop here again and again. Thanks a lot!

...Kris


Thanks a million...

Hi,

I just wanted to say thanks a million for processing my order so efficiently . I just received my lighter and it's everything I wanted it to be. Thanks for your personal service, you've made me very happy...

...Alexander


"Top of the Line"

Uptown Enterprises -

Your service was "Top of the Line".  Your personal phone call to me regarding my order showed your concerned for Customers. Your Engraving? GREAT!! Thanks.

...Robert


Thank you!

Uptown Enterprises -

Just a quick note to let you know I received my Zippo lighter via UPS this afternoon. I could not be more satisfied. The finish was perfect, the design (#784) was exactly what I was looking for, and the price was below expectation. You may expect repeat business from me, should I be in need of another Zippo or accessory in the future.

...Doug


Dear Folks...

A well deserved word of praise! My hat's off to you !! I have already received my lighter ( wonderfully engraved, with my unit info ) and thank you for your prompt attention to this order. It was my first order and certainly won't be my last. THANKS AGAIN.

...Sgt. Vernon


Praise...

My order was placed 7/30 & received 8/3. Everything was perfect, including the engraving. I am a very happy first time customer who will be shopping with you again.

...Andy

Email Address:    (not displayed in testimonial)
Confirm Email Address:      
Your Name:  
Title:  
Customer Testimonial: