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Customer Testimonials
Please review below what other actual shoppers have
said about their shopping experiences at Uptown Enterprises. When
our customers take the time to submit a testimonial it helps other shoppers realize the customer
service and hard work that goes into each order that Uptown Enterprises
provides every customer. If you would like to submit a testimonial
describing your own personal shopping experience at Uptown Enterprises
please scroll down to the bottom of this page. Thank you very
much.
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I just want to
thank the staff that worked on my order. It was my first
purchase from your website and I am so pleased at how fast I
received my order and the quality of the products I received. I
ordered the "Burning Rubber Zippo lighter" as a gift for someone
and had engraving added. It turned out better than I had even
hoped. I placed my order on Monday and received it Friday in
excellent condition! I will be back if I ever want to buy
another Zippo lighter! I would highly recommend your products
and service.
... Angie |
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I am extremely
pleased with the quality and service I received, and certainly
know where I am going to shop for anything Zippo now.
... Michael |
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Both times I
have ordered from you, the service and quality has been
outstanding. Looking forward to doing business again.
... John |
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I just placed
an order with your company and had the immense pleasure of
working with Gina over the phone. She was by far the best
customer service representative I have ever interacted with.
Absolutely amazing service, I will be using this company for
years to come. Thank you!
...Felicia |
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Part of my
order was for a Zippo with the Z Plus upgrade and custom
engraving. What I was going for was my own copy of the Cigarette
Smoking Man's lighter from The X Files TV Series. You delivered
promptly at a very reasonable price exactly what I hope for. All
together a very positive business experience. What more could I
ask for? Thanks a million.
...John |
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I started
shopping with Uptown Enterprises Christmas 2006. My brother in
law collects Zippo lighters. Uptown has the BEST service, price
and selection of any store online. And, if they have your item
on back order they call you to let you know. Their staff is very
friendly and can answer any question you might have. They are
the most reliable site to obtain rare Zippo lighters. Uptown
Enterprises has my business always. Thanks guys!!! =0)
...Jean |
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I just
received the Zippos I ordered for my fiancé and his father for
wedding presents. I could not be more pleased with how they look
with the engraving. They look incredible and I can't wait to
give them on the Big Day. Thanks.
...Jenn |
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I just want to
say thank you for all of your help yesterday. It was truly a
pleasure doing business with you and I would HIGHLY recommend
you to all of my colleagues for their Zippo needs. Your customer
service and friendliness on the phone was amazing and I just
want to say thanks again.
...Jenn |
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I just want to
say THANK YOU SO MUCH!!! I was concerned about my purchase and
you emailed me back to assure me I would love it, and I
definitely did. Your customer service skills are incredible,
your products are incredible, and I will definitely come back
for future things. I had a flask and business card holder
engraved, and also purchased a Zippo Celtic lighter, and I am so
pleased with the way they turned out. It makes me happy to know
that I ordered another flask that is on the way for my other
friend. I believe that both my boyfriend and good friend will
love their presents. Thank you.
...Christine |
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Just wanted to
let everyone know... that I have been shopping with this company
since 1999. I have never had any problems, and they are very
helpful if you have any questions. I collect Zippos and this is
the best place to buy them for your collections.
...Juan |
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As a first
time customer I was very pleased with the delivery time and the
consistency of all the products purchased. My Zippo's arrived in
a timely manner and I got a great price! I will most certainly
be using your service again, and thank you.
...Andrew |
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Hey, just wanted to say THANK YOU SO MUCH FOR EVERYTHING! It was a pleasure shopping at your company [online] =) The product arrived in awesome condition (great quality, beautiful engraving) - my boyfriend loved his birthday gift! Once again, thank you!!
...Arisa |
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Just wanted to
say a huge 'Thank You' to Jennifer for excellent customer
service and expediting my order so that it arrived in time for a
birthday.
...Rachel |
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I got my order
and wanted to thank you. The lighters are great! I will be doing
more business with you in the future.
...Jeff |
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The Zippo
lighter I ordered was terrific and the service was excellent. I
had messed up on the engraving but a quick email and great
customer service and my order was changed and corrected. The
delivery was quick and I was very pleased. Thanks.
...Char |
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I just wanted
to give a BIG thanks for everything. Customer Service is the
absolute best! She helped get an item engraved and shipped out
the door the same day to meet my deadline. The card holder case
is beautiful! Thanks Again!
...Aleshia |
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This was the second company I tried to order a
Zippo from. The first took my money and sent no Zippo. The kicker was, I ordered this
Zippo for my husband who is serving in Afghanistan. Your company not only had the perfect lighter, but sent it directly to him in no time at all. Thank you so much for making his day a bit brighter!
...Katheryne |
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Great prices,
SUPER fast shipping, and some fine engraving. No complaints
here, and my girlfriend is going to love the Zippo. Thank
you Uptown!
...AP |
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You guys have
done it again!! Gives me just another reason to order again and
again! I ordered five lighters, one with engraving, excellent
just as the December order. Fast Shipping! Thanks sooo much!!!!
...Renee |
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I just received my order. It was well packed, and the product was beautiful! I am so happy with it, and I know that my brother will love it! Thanks so much for the great service and gorgeous engraving! I will be back.
...Anna |
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I just wanted
to let you know that I received my lighter today. I am so happy
with my purchase. I am very pleased with your company and the
quality of service you have promised. I will continue to
recommend your company to my friends. I look forward to more
purchases from you in the future. Thank you again.
...Laura |
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We received
the gifts today and they are superb! The inscriptions were very
nice. I appreciate the fast turnaround on this order which was
placed so close to the holidays. I would be happy to use your
company again and recommend it to others.
...Mark |
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I placed my
order and got it a week later. Better yet, the quality and
the work put into one Zippo is great. The engraving came
out to be better than I thought. Thanks a lot from a first
time customer and definitely not a last. I would and I am
doing business with Uptown again.
...Matt |
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I am very
pleased. I placed my order on 10/28, checked the status on
10/31 (which said it was in transit and should arrive on 11/03)
and what do you know!? It was right there on 11/03 when I
got home from work! Everything was perfect, right down to
the custom engraving!
...Rebecca |
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I just wanted
to say thanks for all of the help I received with my order.
I am very pleased with the Zippo I bought for my boyfriend as
well as the engraving! I am sure he will love it!!!
...Jessica |
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This was the
easiest user friendly web site ever. The Zippo pages, gift
boxes, extra items, and the engraving, phenomenal! Any
'new' person would love this. This web site had
EVERYTHING! Thank You!
...Deana Smith |
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I'm very glad
to work with Uptown Enterprises. The delivery was so fast
and the products were in good condition.
...Gino |
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I've been
looking for engraved wedding gifts for my Best Man and
Groomsman. I came across your site and you had the best
prices. I ordered one Zippo Black Ice with the Zippo logo
engraved for my Best Man. It was delivered in exactly one
week and looked great! I'm going to order an additional
five more for my Groomsman. Keep up the good work!!!
...Fiel Rino |
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I ordered a
new lighter on line just a few days ago, and to my surprise and
enjoyment, it was here before I knew it. Not only did the speed of delivery delight me, but the quality of my order was of the highest. Thank you for your speed and quality... this was the first time I ordered something online, and you made it an enjoyable experience for me. ...Joe Colligan |
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I just wanted to say thank you! It was a pleasure shopping with your company. Your prices were very competitive, and it was so easy to
order exactly what I wanted! I was also very pleased with shipping. It was so wonderful to be able to see where my package was in transit so I would know the day to expect it. You really stand by your work. I will be back! ...Jennifer Crosby |
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I purchased a lighter from Uptown Enterprises and received the
utmost satisfaction in my ordering process. My customer
service rep was very pleasurable to deal with and
she made the "shopping" experience an enjoyable one! I will be back. Thanks
again! ...Patrice |
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Very friendly service... I stated that I had a deadline and they delivered in perfect timing.
...Michael |
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I have bought
several lighters from Uptown now and have nothing but good
to say for the company and there representatives. They are
always there with answers and are very friendly and helpful
with my orders. And their prices beat all the stores in
my area. ...Rob Laird |
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Quick shipping,
excelling emails and customer service. I am very pleased. I
will be back! ...David Harrison |
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I just wanted you to know that I appreciate the extra care you took in
getting the below order to me. This was a part of a Birthday gift, and
it arrived just in time, due to the extra effort I am sure you took to
ensure its timely arrival. Thank you so much! I shall let all my friends
of your attention to detail and the high quality of your service. I look
forward to doing business with your company in the future.
...Mr. D. Stanley |
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Uptown Enterprises, I just wanted to tell you how much I enjoyed your products, especially the
Zippo lighters. I ordered a Shamrock Good Luck lighter engraved for my sister, which she absolutely loved, and for myself a Jack
Daniel's lighter, also engraved, which again turned out great. Both my sister and I love our items, and you all did a real good job on them.
...Ms. H. Marshall |
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I just received my engraved
lighter in very rapid time...The engraving is perfect, and the price was more than fair.
Thank you.
...Mrs. S. Demain |
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I just received the Mechanic Zippo lighter I ordered for my boyfriend. It was a beautiful job. He loves it! Thanks
for all the help and quick service.
...Montina |
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the service I
received from Uptown Enterprises has been nothing short of
exemplary. Your website is well laid out and easy to
use, response to enquiries was instantaneous, and both the
delivery time and the quality of the products and engraving
exceeded my expectations. Without a doubt, the best shopping
experience I have received via the
internet.
...Charlie |
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Just a short
note to say thanks for my order. I ordered about 7 items
for groomsman gifts less than a week before my wedding and
they arrived on time and perfectly engraved. Thanks again.
...Nate |
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I received three lighters and a lighter case, all in perfect condition and working perfectly. Just recently I decided to become a collector of Zippo's. This will be my first stop when I am shopping from now on. Thanks for your service.
...Kim
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I have ordered products from several online companies and have had to wait a ridiculous amount of time for my orders to arrive at my home. But when I ordered my Zippo lighters from here, they arrived in extraordinary time and are in excellent condition. I was very impressed and will definitely order more.
...Johnna
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This was my first venture into the world of "On Line Shopping", so I was somewhat concerned. The incredible service that I was treated to put all my fears to rest. This will most certainly not be my last purchase from Uptown Enterprises. The prices for both lighters and engraving are beyond compare. Thanks a million; I'm in "Zippo Heaven".
...Eddie
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I've been satisfied with everything! Too much selection, every time I check there is another lighter that I have to order. I'm a collector so I'm in big trouble!!
...Salvatore
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My representative was wonderful. I trusted her judgment without ever seeing the lighter. It's perfect! I placed the order on December 13, 2000 and received it in Canada on December 21, 2000.
...Terry
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I just ordered a lighter for my husband last week and received it today. It is exactly what I wanted and I received it in time for Christmas, as requested. Thank you very much for your A-1 Service.
...Kay
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Wish I owned your company. You folks get it right every time. An easy web site, great products and superior service again. Your continued attention to detail concerning my engraving requests are much appreciated and is one of many reasons you keep getting my business. Perfect each and every time.
...Andrew
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I want to commend Gina for her exemplary customer service on my recent internet and telephone orders. She answered my questions very graciously and handled order changes with grace, charm, and a sense of humor.
...Randy
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My husband loves the lighter. The engraving was great. I highly recommend shopping here. I will shop here again and again. Thanks
a lot!
...Kris
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Hi,
I just wanted to say thanks a million for processing my order so efficiently . I just received my lighter and it's everything I wanted it to be. Thanks for your personal service, you've made me very happy...
...Alexander
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Uptown Enterprises -
Your service was "Top of the Line". Your personal phone call to me regarding my order showed your concerned for Customers. Your Engraving? GREAT!! Thanks.
...Robert
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Uptown Enterprises -
Just a quick note to let you know I received my Zippo lighter via UPS this afternoon. I could not be more satisfied. The finish was perfect, the design (#784) was exactly what I was looking for, and the price was below expectation. You may expect repeat business from me, should I be in need of another Zippo or accessory in the future.
...Doug
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A well deserved word of praise! My hat's off to you !! I have already received my lighter ( wonderfully engraved, with my unit info ) and thank you for your prompt attention to this order. It was my first order and certainly won't be my last. THANKS AGAIN.
...Sgt. Vernon
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My order was
placed 7/30 & received 8/3. Everything was perfect, including the
engraving. I am a very happy first time customer who will be shopping with you again.
...Andy
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Zippo
and the Zippo logo are registered trademarks of, and are collectively the sole property of, Zippo Manufacturing Company, Bradford, PA., USA |
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All rights reserved. All Zippo Manufacturing catalog images and text, as well as preceding year's images and text, are the sole property of Zippo Manufacturing Company, Bradford, PA., USA |
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Used by permission of Zippo Manufacturing. All rights reserved. Copyright © 1998-2008,
Uptown Enterprises. All rights reserved. |
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